Important: HIPAApropriateness reviews, including their summaries, are for informational purposes only. They are neither consultation nor legal advice. Be aware that while we do our best to be thorough and complete, information may be missing or possibly even inaccurate. Products also change quickly, and the review may become out of date. By continuing to read, you agree to use the information in HIPAApropriateness reviews and their summaries at your own risk.

Vital Stats

HIPAA compliance with this product appears possible?: Yes.
Recommend for your HIPAA risk management needs?: Yes.
# of Caveats: 0 view caveats→
# of Usage Notes: 0 view notes→

Relevant Product Characteristics

  • This product is designed specifically with mental/behavioral health professionals in mind.
  • The leadership or management behind this product includes at least one mental/behavioral health professional.

What Is This Product?

WRS Health provides practice management systems that can be customized according to both desired features and care speciality. WRS also has the capability to custom build features based on the needs of the user. This cloud based EHR is robust and feature rich. The behavioral health version is known as “psychiatry cloud” and does allow for electronic prescribing, including for controlled substances. WRS provides EHR features such as patient portal communication, scheduling, text and voice reminders, payment management, medication management tools, MIPS and MU tracking for medical providers, and website integration.

WRS Health has a strong company culture that promotes security and privacy and provides high levels of customization to facilitate security settings, client communication, and user access levels. The EHR provides significant reporting on security audit, access and usage logs — a functionality that is often anemic in the majority of practice management systems.

WRS has numerous ancillary products and services that you can integrate into your practice, such as kiosk sign-in and copay collector for waiting rooms and an electronic pen that allows you to digitally upload forms that a client handwrites — which is great for standard forms and intake paperwork.  Additional services include a remote clinical assistant and scribe that will prepare for and document encounters, follow up on patient education, prescription submission and order tracking to coordinating follow-up activities. Medical billing services can also be contracted.

This platform would function well for integrative clinics who need features that work for multiple types of clinicians and larger groups who have multiple physical locations and staff that perform functional admin roles.  WRS Health is well suited to support the needs of a large group practice, or for a busy solo practitioner with a support staff in particular need of e-prescribing functionality.  The abilities for customization would make this a great fit for mixed practices who provide both medical and mental health services.

The features may be a bit robust for most solo practitioners, so the cost/benefit may not be worthwhile for individual clinicians who do not require all the features and for whom the features don’t translate to cost-savings in support staff hours.

The company will provide extensive support, training, and customization depending on the needs of the practice and will work to provide solutions unique to your practice needs.  They offer over 500 chart note templates — and if you need a different one, they will make it for you.


Caveats are criticsms of the company or product that we feel are relevant to your risk management or other important considerations.



Notes cover points where the product can’t ensure compliance or ethical action for you. These help you know what your part of the compliance puzzle looks like when using this product. A high note count usually correlates with a feature-rich product, and not necessarily with a product that has problems.


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